Legal

Terms of Service

Last updated: May 2026 · Effective date: May 2026

1. Introduction and acceptance of terms

Welcome to PUBG "PUB" CDK Store (the "Service," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "Buyer," or "you") and PUB CDK Store governing your access to and use of our website, services, content, and digital products (collectively, the "Services").

By accessing, browsing, registering an account, or making a purchase from our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any portion of these Terms, you must immediately discontinue all use of our Services.

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Continued use of our Services following any changes constitutes your acceptance of the revised Terms. We recommend periodically reviewing these Terms to stay informed of any updates.

2. About our service

PUB CDK Store operates as an independent digital reseller specializing in PUBG (PlayerUnknown's Battlegrounds) CDK codes, G-Coin packs, and related digital gaming products. We sell digital game keys and codes intended for activation on the PUBG platform through Steam.

Important disclaimer of affiliation: PUB CDK Store is an independent business entity and is not affiliated with, endorsed by, sponsored by, or in any way officially connected to Krafton Inc., PUBG Corporation, or any of their subsidiaries or affiliates. "PUBG," "PLAYERUNKNOWN'S BATTLEGROUNDS," and all related logos, names, characters, game titles, locations, and distinctive likenesses thereof are registered trademarks and intellectual property of Krafton Inc. Use of these trademarks on our website is for descriptive purposes only under nominative fair use principles to accurately describe the products we sell.

3. Eligibility and age requirements

By using our Services, you represent and warrant that:

You are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, whichever is greater.
You have the legal capacity to enter into binding contracts.
You are not prohibited from using our Services under the laws of your jurisdiction or any applicable jurisdiction.
All information you provide to us is accurate, current, and complete.
You are not currently suspended or banned from our Services.
You are not located in, or a resident of, any country subject to applicable trade sanctions or embargoes.

We do not knowingly sell to minors. If we discover that a minor has created an account or made a purchase, we will terminate the account immediately and may, at our discretion, refund or void any associated transactions.

4. Account registration and security

4.1 Account creation

To make purchases through our Services, you must create an account with your email address and a password. We store your password only in a securely hashed form. We never store your password in plain text or have access to it directly.You must confirm your email address via the verification link we send before your account becomes active.

4.2 Account responsibility

You are solely responsible for:

Maintaining the confidentiality and security of your account password.
All activities that occur under your account.
Promptly notifying us of any unauthorized access or security breach.
Ensuring your account information remains accurate and up to date.
Using an email address that legitimately belongs to you.

You may not share your account with others, sell or transfer your account, or allow any third party to access or use your account. One account per individual is permitted unless otherwise expressly authorized by us in writing.

4.3 Account termination by us

We reserve the right to suspend, restrict, or permanently terminate your account at our sole discretion, with or without notice, for reasons including but not limited to:

Violation of these Terms.
Fraudulent activity or suspected fraudulent activity.
Filing chargebacks on delivered digital goods.
Multiple accounts created by the same individual.
Use of false or misleading information.
Engaging in abusive conduct toward our staff or other customers.
Any activity that we determine, in our sole discretion, is harmful to our business or other users.

4.4 Account termination by you

You may close your account at any time by contacting us through our support channels. Account closure does not relieve you of obligations arising from prior transactions or violations of these Terms.

5. Products and services

5.1 Nature of products

We sell digital products in the form of activation codes, CDK keys, and digital game content for PUBG and related platforms. All products are intangible digital goods delivered electronically.

5.2 Product descriptions

We make reasonable efforts to ensure that product descriptions, prices, and availability are accurate. However, we do not warrant that product descriptions, images, or other content on our Services are entirely accurate, complete, reliable, current, or error free. Product images are for illustrative purposes and the actual code or content received will match the textual description.

5.3 Platform compatibility

All CDK codes sold through our Services are intended for use on the PUBG platform via Steam (PC) unless explicitly stated otherwise in the product description. It is your responsibility to verify platform compatibility before purchase. Refunds will not be issued for codes purchased for the wrong platform when platform information was clearly stated.

5.4 Stock and availability

Product availability is subject to change without notice. We reserve the right to limit quantities purchased per customer, per order, or per household. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders that appear to be placed by dealers, resellers, or distributors without prior agreement.

6. Pricing and payment

6.1 Pricing

All prices on our Services are listed in United States Dollars (USD) unless explicitly stated otherwise. Prices are subject to change at any time without prior notice. Despite our best efforts to ensure accurate pricing, errors may occur. We reserve the right to refuse or cancel orders placed for products listed at incorrect prices.

6.2 Price lock at order

Once an order is successfully placed and payment confirmation is received, the price you paid is locked in for that specific order regardless of any subsequent price changes, promotions, or discounts. We do not offer retroactive price adjustments.

6.3 Taxes

Prices listed do not include applicable taxes, duties, or other governmental charges unless explicitly stated. You are responsible for any taxes applicable to your purchase based on your jurisdiction.

6.4 Payment methods

We accept payment through various methods including but not limited to:

Credit and debit cards via Stripe.
Cryptocurrency (USDC) via authorized payment processors.
Interac e-Transfer for Canadian customers.
Bank wire transfers for qualifying orders.

Available payment methods may vary based on your location, order amount, and other factors. We reserve the right to add, remove, or modify available payment methods at any time.

6.5 Currency conversion

If you pay in a currency other than USD, currency conversion will be handled by your payment provider or financial institution. Exchange rates and conversion fees are determined by them and are outside our control.

6.6 Payment authorization

By providing payment information, you represent and warrant that:

You are legally authorized to use the payment method provided.
The payment information is accurate and current.
Sufficient funds or credit are available to complete the transaction.
You authorize us to charge the payment method for the total amount of your order including any applicable taxes and fees.

7. Order processing and fulfillment

7.1 Order acceptance

Receipt of an electronic order confirmation does not constitute acceptance of your order. We reserve the right to accept, decline, or cancel any order for any reason at our sole discretion. Orders are subject to verification and approval before fulfillment.

7.2 Manual fulfillment

Our orders are fulfilled manually. After payment confirmation, we will verify your order and deliver the CDK code via email to the address associated with your account. Typical fulfillment time is within twenty-four (24) hours of payment confirmation, though we strive to fulfill orders as quickly as possible.

7.3 Fulfillment delays

While we work to fulfill orders promptly, occasional delays may occur due to verification requirements, stock availability, technical issues, or other factors. We will communicate any significant delays via email or through our support channels.

7.4 Delivery

CDK codes are delivered electronically to the email address associated with your account. It is your responsibility to ensure your email address is accurate, accessible, and able to receive our communications. Check your spam folder if you do not receive your order in the expected timeframe.

7.5 Order verification

We may, at our sole discretion, require additional verification before fulfilling an order. This may include identity verification, payment confirmation, or other security measures designed to prevent fraud. Failure to complete reasonable verification requests may result in order cancellation and refund.

8. Digital goods final sale policy

8.1 All sales are final

ALL SALES OF DIGITAL GOODS ARE FINAL. Due to the nature of digital products that are delivered electronically and cannot be returned in any meaningful sense, we maintain a strict no-refunds policy on all delivered CDK codes and digital content. By completing a purchase, you expressly acknowledge and agree to this policy.

8.2 Code redemption responsibility

CDK codes must be redeemed within twenty-four (24) hours of delivery. After this period, the buyer assumes full responsibility for any issues with the code including but not limited to expiration, deactivation by the publisher, or other issues that may arise. No refunds or replacements will be provided for codes not redeemed within this timeframe.

8.3 Exceptions to final sale

Limited exceptions to our final-sale policy may apply in the following specific circumstances, subject to our verification:

Invalid code at delivery. If the code provided is verified to be invalid or already redeemed at the time of delivery, we will provide a replacement code or, if no replacement is available, issue a refund.
Wrong product delivered. If we deliver a fundamentally different product than what was ordered, we will provide the correct product or, if unavailable, issue a refund.

To request review under these exceptions, you must contact our support within twenty-four (24) hours of code delivery with detailed information including the code, the issue encountered, and screenshots demonstrating the problem.

8.4 Order cancellation

You may request cancellation of an order only before fulfillment has begun, typically within the first one to two (1–2) minutes after order placement. Once fulfillment has begun or the CDK code has been delivered, the order cannot be cancelled.

9. Chargebacks and disputes

9.1 Contact support first

If you encounter any issue with an order, you must contact our support team before initiating a chargeback, dispute, or claim with your payment provider. We are committed to resolving legitimate issues quickly and fairly. Initiating disputes without first attempting resolution violates the spirit of these Terms.

9.2 Fraudulent chargebacks

We consider the following to constitute fraudulent chargeback activity:

Filing a chargeback after receiving and using the delivered CDK code.
Claiming "unauthorized transaction" for transactions you authorized.
Filing multiple chargebacks against our store.
Claiming non-delivery when delivery has been confirmed by email logs.
Coordinating with others to defraud our business.

9.3 Consequences of fraudulent chargebacks

Fraudulent chargebacks will result in:

Immediate and permanent account termination with no possibility of reinstatement.
Permanent ban from all future purchases across all of our Services.
Reporting to fraud prevention networks including Stripe Radar and similar industry fraud databases, which may affect your ability to make purchases with other online merchants.
Reporting to relevant authorities including the Canadian Anti-Fraud Centre, the Internet Crime Complaint Center (IC3), and law enforcement in your jurisdiction where appropriate.
Sharing of fraud information with other CDK and digital goods sellers through industry blacklist networks.
Possible legal action including civil claims for fraud and recovery of losses, court costs, and legal fees.

9.4 Evidence of delivery

We maintain comprehensive logs of all transactions including:

Purchase date and time.
IP address at time of purchase.
Account email address used for authentication.
Email delivery timestamp and confirmation.
Email open tracking where available.
Customer communications through all channels.
Code redemption verification where obtainable.

This evidence will be provided to payment processors, banks, and authorities in defense of fraudulent chargeback claims.

9.5 Dispute resolution process

For any legitimate concerns about an order:

Contact our support team through the methods provided on our website.
Provide your order number and detailed description of the issue.
Include any relevant screenshots or evidence.
Allow up to forty-eight (48) hours for initial response.
Work with our team to reach a fair resolution.

10. Prohibited conduct

You agree not to engage in any of the following prohibited activities:

Using our Services for any illegal purpose or in violation of any local, national, or international law.
Purchasing products with the intent to resell without prior written authorization.
Using stolen, fraudulent, or unauthorized payment methods.
Creating multiple accounts to bypass purchase limits or account restrictions.
Using automated systems, bots, scrapers, or other unauthorized tools to access our Services.
Attempting to gain unauthorized access to our systems, other user accounts, or our database.
Interfering with or disrupting our Services or the servers and networks connected to our Services.
Transmitting any viruses, malware, or other malicious code.
Engaging in any activity that could damage, disable, overburden, or impair our Services.
Reverse engineering, decompiling, or disassembling any portion of our Services.
Using our Services to harass, abuse, or harm another person.
Submitting false or misleading information.
Violating the intellectual property rights of others.
Engaging in any form of money laundering or financing of terrorism.
Selling, trading, or transferring purchased CDK codes in violation of platform terms of service.

11. Intellectual property

11.1 Our content

All content on our Services including but not limited to text, graphics, logos, images, software, and the compilation thereof (excluding third-party trademarks used under nominative fair use) is the property of PUB CDK Store or its licensors and is protected by copyright, trademark, and other intellectual property laws.

11.2 Limited license

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not include any right to:

Resell or commercially use our Services or content.
Collect or use product listings, descriptions, or prices for commercial purposes.
Use data mining, robots, or similar data gathering tools.
Frame or use framing techniques to enclose any trademark or proprietary information.

11.3 Third-party trademarks

PUBG, PLAYERUNKNOWN'S BATTLEGROUNDS, and all related marks are trademarks of Krafton Inc. Other product names, company names, and logos mentioned in our Services may be trademarks of their respective owners. Our use of these trademarks is for descriptive purposes only under nominative fair use and does not imply any affiliation, endorsement, or sponsorship.

12. Limitation of liability

12.1 Maximum liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO YOUR USE OF OUR SERVICES OR ANY PURCHASE MADE THROUGH OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM.

12.2 Excluded damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Lost profits, revenue, or business opportunities.
Loss of data or information.
PUBG account bans, suspensions, or restrictions.
Loss of in-game items, currencies, progress, or virtual goods.
Damages resulting from your inability to access or use our Services.
Damages resulting from any goods, data, information, or services purchased.
Unauthorized access to or alteration of your transmissions or data.
Statements or conduct of any third party on our Services.
Any other matter relating to our Services.

This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

12.3 No liability for third-party actions

We are not responsible for and shall not be liable for actions taken by third parties including but not limited to:

Krafton Inc. or its affiliates regarding PUBG account status, bans, or restrictions.
Steam or Valve Corporation regarding platform issues.
Payment processors regarding payment processing, holds, or freezes.
Banks or financial institutions regarding chargebacks or transaction issues.
Other users or third parties regarding their conduct.

12.4 Jurisdiction limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.

13. Warranties and disclaimers

13.1 As-is service

OUR SERVICES AND ALL PRODUCTS SOLD ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

13.2 Disclaimer of implied warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability.
Warranties of fitness for a particular purpose.
Warranties of non-infringement.
Warranties of title.
Warranties arising from course of dealing or course of performance.
Warranties that our Services will be uninterrupted, error-free, or secure.
Warranties regarding the accuracy or reliability of any information.

13.3 No guarantee of code functionality beyond delivery

While we verify codes before delivery to the best of our ability, we cannot guarantee functionality of codes after the redemption window has passed or after they have been redeemed on your account. Issues that arise post-redemption are outside our control.

14. Indemnification

You agree to indemnify, defend, and hold harmless PUB CDK Store, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms.
Your violation of any third-party rights including intellectual property rights.
Your violation of any applicable laws or regulations.
Your use or misuse of our Services.
Your fraudulent activity including but not limited to chargeback fraud.
Information you provide that is false, misleading, or incomplete.
Any disputes between you and third parties arising from your use of our Services.

15. Privacy and data protection

Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

16. Communications

By creating an account, you agree to receive electronic communications from us including order confirmations, fulfillment notifications, support communications, and important account or service announcements. Marketing communications are optional and can be unsubscribed from at any time.

You agree that all communications we provide electronically satisfy any legal requirement that such communications be in writing.

17. Modifications to services and terms

17.1 Service modifications

We reserve the right at any time, with or without notice, to:

Modify, suspend, or discontinue any aspect of our Services.
Add or remove products or services.
Change prices, payment methods, or fulfillment processes.
Change features, functionality, or appearance of our Services.

We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

17.2 Terms modifications

We may modify these Terms at any time by posting updated Terms on our Services with a new "Last Updated" date. Your continued use of our Services following any modifications constitutes acceptance of the modified Terms. If you do not agree to modifications, you must discontinue use of our Services.

18. Governing law and jurisdiction

18.1 Governing law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

18.2 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms or our Services shall be brought exclusively in the courts located in Ontario, Canada. You consent to the personal jurisdiction of such courts and waive any objection to such venue.

18.3 International customers

For customers located outside of Canada, you acknowledge that you are voluntarily engaging with a Canadian business and agree to be bound by Canadian law and jurisdiction as described above.

19. Dispute resolution

19.1 Informal resolution

Before initiating any formal legal proceedings, you agree to first contact us and attempt to resolve the dispute informally through good-faith negotiations. Most disputes can be resolved through direct communication with our support team.

19.2 Time limitation

Any claim arising out of or relating to these Terms or our Services must be filed within one (1) year after such claim arose. Otherwise, the claim is permanently barred.

20. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

21. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of PUB CDK Store.

22. Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may freely assign, transfer, or delegate our rights and obligations under these Terms without notice or consent.

23. Entire agreement

These Terms, together with our Privacy Policy and any other legal notices posted on our Services, constitute the entire agreement between you and PUB CDK Store regarding your use of our Services. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

24. Force majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms resulting from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

25. Notice of reporting

We reserve the right to report fraudulent activity, suspected illegal conduct, or violations of these Terms to:

Law enforcement agencies in your jurisdiction.
Canadian Anti-Fraud Centre.
Internet Crime Complaint Center (IC3) in the United States.
Payment processors and their fraud networks.
Other digital goods sellers through industry information-sharing networks.
Any other relevant authorities or organizations.

26. Contact information

For questions, concerns, or notices regarding these Terms, please contact us through the Contact page on our website. We aim to respond to all inquiries within forty-eight (48) hours during business days.

27. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MUST NOT USE OUR SERVICES.